The receptionist came over, and saw that I was upset, and apologized to me for his behavior. I walked back out to the store front, almost in tears from mistreatment. I felt so belittled at his aggression, that I asked if I could leave, regardless if it wasn't complete. He was friendly and we went back to the chairs.Īs I resat in the chair, the man then angrily made comments and sternly expressed his anger that I "complained to her", as well as other hostile remarks. The receptionist called the guy and he offered to fix it, both agreeing it wasn't well done. I heard other ladies expressing their negative experiences and outcomes, as we were all crammed in a little area as we waited for the polish to dry.Īs I went to pay, I politely expressed that I was not pleased with the whole experience. We were sat where customers were waiting to be seen. ![]() It wasn't well done, it was quick, sloppy, and nails cut extremely short.Īfter the very short time in the chair, two of us were escorted to sit in the front reception with little fans to dry, but my one friend was seated in a proper area for drying. ![]() Even with an appointment, we had to wait a long time (way past the appointment time). Today was my first and last visit at this place. Everyone I know that has been there has said the same thing, there is a problem with the staffs attitudes and rudeness. Honestly, for the price, go somewhere else and get treated better. I don't accept service where the customer is being blamed and publicly shamed, especially when it was a giant lie and her mistake. Her and two other women start talking loudly and she kept repeating I came in late and didn't say I wanted shellac, until finally I was pushed over the edge and angrily told her I came at the time I was supposed to and made the appointment for two manicure pedicure, shellac, even called to confirm, and that it was not my problem they misunderstood, and definitely not an excuse to treat me rudely. She continued arguing with me until finally she let us sit down and get our pedicures. When I came, the lady at the front counter got upset with me saying I was half an hour late. I came at this time and even confirmed the appointment with them earlier that day. I booked for two manicure and pedicures, shellac at a certain time. I was a regular customer of there's and always ignored this until finally I was treated so poorly I never returned. Welcome to a world of relaxation and quality care at Relax Nails & Spa.Ridiculously rude staff. We invite you to experience the difference in our services and see why we are the premier choice for nail and spa treatments. Whether you're in need of a quick touch-up or a comprehensive nail makeover, Relax Nails & Spa is your go-to destination. Our skilled staff members are well-versed in the intricacies of nail care for men, including cleaning up nails for both hands and feet, and treating ingrown nails. Our male clients are equally important to us, and we provide express and classic manicures and pedicures designed specifically for men. We are also proficient in ingrown nail treatments, ensuring that every detail of your nail care is handled with professional expertise. With a broad array of services tailored for both women and men, we pride ourselves on being a versatile nail salon that caters to the needs of all our clients.įor our female clients, we offer a range of treatments from express to spa manicures and pedicures, along with classic gel treatments. Our name encapsulates our mission: to provide a relaxing, serene atmosphere where you can unwind while we take care of your nail and spa needs. Welcome to Relax Nails & Spa, your sanctuary for personal care and relaxation.
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